Mission of the MTSO Informational/Instructional Technology Department:

    The MTSO IT department is fundamentally concerned with integrating the technological services of the school in order to foster a sense of community among students, staff, faculty, and the greater MTSO community beyond our campus. Therefore, the IT department is committed to providing professional and expedient attention to all concerns of students, staff, and faculty.
IT will:

 

1.      Maintain and support all school installed Network Access Points from the network  jack on the wall to the Internet.  MTSO will maintain all school installed Wireless Access Points from the Wireless Access Point to the internet. Supported Wireless Access Points are currently installed in Gault Hall classrooms, Library, Centrum, Residence Hall Lounge, Residence Hall classroom and exercise room, Dining Hall, and the Coffee Shop. (MTSO does not support private wireless access points and routers in student living quarters.)

2.       Provide support and education on use of School E-mail account using Outlook Web Access (https://mail.mtso.edu).   Instructions for using the MTSO Email can be found at http://www.mtso.edu/about/instructions.htm.

3.       Provide support and education on use of Windows SharePoint Services for the Academic Site (http://academics.mtso.edu) and Community Site (http://community.mtso.edu).  Instructions for using the SharePoint Sites can be found at http://www.mtso.edu/about/instructions.htm.

4.       Provide support and education on use of CampusVue Student Portal (https://portal.mtso.edu).  Instructions for using the Student Portal can be found at http://www.mtso.edu/about/instructions.htm.

5.       Support for students using classroom presentation equipment will be provided.  Contact your instructor if you need presentation equipment for a class.  Immediate support is typically not available, so please keep this in mind when preparing for a class presentation. 48 hour notice for scheduling appointments is best, less time than this will not guarantee assistance.

6.       Provide support concerning our school Website or any other features related to our school gateways and web presence. We also highly value any comments or suggestions concerning our public internet sites and services from students, faculty, or anyone else interested in helping us to improve our technological resources.